The team behind your front desk & your feed.
Trained, supervised assistants who answer your calls, clear your admin, run your social media and manage your Meta & Instagram ads, so you never miss a patient, client or lead again.
3-day trial on request · Month-to-month, no annual lock-in · UK business hours cover
- NDA & UK GDPR compliant
- Dedicated assistant + supervisor
- QA on every account
- Free VA replacement within 5 days
Your front desk is leaking revenue
Calls go to voicemail
Up to 1 in 3 new-client calls go unanswered at busy practices, and most callers never ring back. They ring the next name on the list.
Admin eats your day
Qualified professionals lose hours to data entry, chasing, scheduling and inbox triage, work that doesn't need their licence or their salary.
In-house is overhead
Recruitment fees, NI, pension, holiday, sick pay, desks and software, all before anyone's answered a single call. A dedicated assistant costs a fraction.
Specialists in your world, not generalists
One team for the front desk, the back office and the feed
Calls & reception
Inbound & outbound calls, booking, follow-up and message handling.
Admin, bookkeeping & accounts
Calendars, inbox triage, data entry, bookkeeping, payroll and reporting.
Social media management
Daily posting, captions, engagement, DMs, reviews and community management.
Content creation & publishing
Branded graphics, reels & short video, content calendars and scheduled publishing.
Meta & Instagram ads
Campaign setup, creative, targeting, budget management and weekly results reporting.
Lead, CRM & automation
Lead capture, nurture, pipeline updates, CRM hygiene and workflow automation.
Built to be trusted, not just cheap
Dedicated, not shared
Your assistant works your hours, your systems, your way, just like in-house staff.
Supervised & QA-checked
A supervisor and a quality team review the work, so you're never relying on one person alone.
Month-to-month
No annual lock-in. 30 days' notice. We earn your business every month.
Free replacement guarantee
Not the right fit? We replace your assistant, free, within 5 working days.
Security & confidentiality
- Signed NDA with you and legally binding contracts with every assistant.
- UK GDPR-aligned data handling; company-owned email & password management.
- Screen-recording, time-tracking and call monitoring available for full transparency.
- Financial details are never shared directly with assistants.
One price per assistant. Any services you like.
Part-Time VA
£750/mo
80 hours/month · ~20 hrs/week
- One dedicated, trained assistant
- Any mix of our services, your call
- Supervisor + QA oversight
Full-Time VA
£1,500/mo
160 hours/month · ~40 hrs/week
- Full daily capacity for your practice
- Any mix of our services, your call
- Supervisor + QA + weekly reporting
Customised
Bespoke
Built around your practice
- Choose your hours & team size
- Priced on total assistant hours
- Tailored SLA & QA lead
A one-time onboarding fee applies. Meta and Instagram ad spend is billed separately from your assistant's monthly fee. A 3-day trial is available on request and subject to terms. It is an audit, planning and execution engagement, not a promise of results in three days. Figures indicative and subject to finalisation.
Up and running in days, not months
- 01
Discovery call
A free call to understand your practice, gaps and goals.
- 02
Meet your VA
We match and introduce a trained assistant for your industry.
- 03
3-day trial
An audit, plan & execution trial so you see how we work (on request, subject to terms).
- 04
Go live
Sign a simple SLA, pay monthly, and we handle the rest.
Your questions, answered
Hivedesk is a UK-registered company. Our trained assistants work remotely from our managed delivery hub and cover UK business hours, supervised by a UK-facing account team.
No. We work month-to-month with a simple SLA and just 30 days' notice, the opposite of the usual 12-month lock-in. We'd rather earn your business every month.
We'll replace them free of charge within 5 working days. A supervisor and QA team also review work continuously, so quality never rests on one person.
We sign an NDA with you, hold binding contracts with every assistant, align to UK GDPR, use company-owned email and password management, and can provide screen-recording and time-tracking for full transparency.
Stop losing calls. Start with a free call.
Book a free 20-minute discovery call. We'll map your gaps and show you exactly how a Hivedesk assistant would pay for itself.
Or reach us directly: +44 (0)20 0000 0000 · hello@hivedesk.co.uk