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UK clinics · estate agents · accountants · creators & brands

The team behind your front desk & your feed.

Trained, supervised assistants who answer your calls, clear your admin, run your social media and manage your Meta & Instagram ads, so you never miss a patient, client or lead again.

3-day trial on request · Month-to-month, no annual lock-in · UK business hours cover

  • NDA & UK GDPR compliant
  • Dedicated assistant + supervisor
  • QA on every account
  • Free VA replacement within 5 days
The cost of a missed call

Your front desk is leaking revenue

Every unanswered call, slow reply and forgotten follow-up is a patient, instruction or client walking to a competitor. Hiring in-house is slow and expensive. Hivedesk fixes both.
What they do

One team for the front desk, the back office and the feed

Mix and match across seven core service categories, all delivered by your dedicated team and checked by our QA.
Why Hivedesk

Built to be trusted, not just cheap

  • Dedicated, not shared

    Your assistant works your hours, your systems, your way, just like in-house staff.

  • Supervised & QA-checked

    A supervisor and a quality team review the work, so you're never relying on one person alone.

  • Month-to-month

    No annual lock-in. 30 days' notice. We earn your business every month.

  • Free replacement guarantee

    Not the right fit? We replace your assistant, free, within 5 working days.

Trust

Security & confidentiality

  • Signed NDA with you and legally binding contracts with every assistant.
  • UK GDPR-aligned data handling; company-owned email & password management.
  • Screen-recording, time-tracking and call monitoring available for full transparency.
  • Financial details are never shared directly with assistants.
Simple, transparent pricing

One price per assistant. Any services you like.

You hire your assistant's time, and they handle any mix of our services within it for the same price.

A one-time onboarding fee applies. Meta and Instagram ad spend is billed separately from your assistant's monthly fee. A 3-day trial is available on request and subject to terms. It is an audit, planning and execution engagement, not a promise of results in three days. Figures indicative and subject to finalisation.

How it works

Up and running in days, not months

No job ads, no interviews, no onboarding headache. We do the heavy lifting.
FAQ

Your questions, answered

Hivedesk is a UK-registered company. Our trained assistants work remotely from our managed delivery hub and cover UK business hours, supervised by a UK-facing account team.

No. We work month-to-month with a simple SLA and just 30 days' notice, the opposite of the usual 12-month lock-in. We'd rather earn your business every month.

We'll replace them free of charge within 5 working days. A supervisor and QA team also review work continuously, so quality never rests on one person.

We sign an NDA with you, hold binding contracts with every assistant, align to UK GDPR, use company-owned email and password management, and can provide screen-recording and time-tracking for full transparency.

Stop losing calls. Start with a free call.

Book a free 20-minute discovery call. We'll map your gaps and show you exactly how a Hivedesk assistant would pay for itself.